Fortune111 cares about the privacy of every player. This document transparently explains how we collect, use, store, and protect your personal information throughout your use of our platform.
Fortune111 understands that privacy is more than just a word – it is a fundamental right of every individual that must be taken seriously. This Privacy Policy is designed to clearly and openly explain how the Fortune111 platform handles the personal information of our players in Malaysia.
As a responsible online betting platform, fortune111 is held to strict data protection standards. We do not take lightly the trust placed in us by every player when they register and share their personal information with us.
By using the Fortune111 platform – whether via the website or mobile app – you agree that your personal information will be handled in accordance with the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you may contact our support team for further clarification before continuing to use the platform.
Note: This Privacy Policy is to be read together with Terms and Conditions Fortune111. Together, these two documents form the complete agreement framework between you and the Fortune111 platform.
Fortune111 only collects information that is genuinely necessary to provide a safe, seamless, and responsible service to our players. We do not collect excessive or irrelevant data beyond what is required to operate the platform.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, IC number | KYC Verification & Age Eligibility |
| Contact Information | Email address, phone number | Account Communications & Notifications |
| Financial Data | Bank account number, account holder name | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, web browser | Security & Fraud Prevention |
| Usage Data | Game history, betting, login records | Analytics & responsible gaming |
| Communication Data | Support chat records, emails | Customer Service & Audit |
Every piece of information we collect from you is used for a specific and legitimate purpose. fortune111 does not use your data for purposes not stated in this policy without first obtaining your additional consent.
Our Guarantee: Fortune111 will not use your data for automated decisions that have a material impact on you without human review. You have the right to request a manual review of any decision made by our systems.
Fortune111 invests seriously in cybersecurity infrastructure to ensure your personal and financial data is always protected against unauthorised access, breaches, or misuse.
Although fortune111 takes all reasonable precautions, no system can be guaranteed 100% secure against cyber threats. In the event of a data breach involving your information, fortune111 will notify you in a timely manner and take immediate action to minimize the impact.
Security Guidelines: You also play an important role in protecting your account. Use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone.
Fortune111 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. This is a non-negotiable commitment.
However, there are certain situations where fortune111 needs to share some of your information with selected parties to enable smooth platform operations:
All third-party partners we engage are bound by confidentiality agreements and are required to meet data protection standards equal to or higher than our own. fortune111 does not share your information with third parties beyond the scope stated above without your consent.
Cross-Border Data Transfers: If your data needs to be processed in another country (for example, by our server providers), fortune111 ensures that such transfers are protected by appropriate safeguards and comply with international security standards.
The fortune111 platform uses cookies and other tracking technologies to enhance user experience, analyse site traffic, and help us understand how players interact with our platform.
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the Fortune111 platform.
At Fortune111, we recognise and respect your rights over your personal information. Here are the rights you hold and how to exercise them:
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct any information that is inaccurate or incomplete.
Under certain circumstances, you have the right to request that your data be permanently deleted from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the above rights, contact our privacy team at [email protected] or via Live Chat. We will process your request within 14 working days.
Fortune111 retains your personal data for as long as it is needed to fulfil the purposes set out in this policy, or for as long as your account remains active on our platform. Certain categories of data may need to be retained for a longer period based on legal requirements.
Once the designated retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity. fortune111 applies data deletion procedures that meet industry security standards.
Fortune111 strictly prohibits the use of the platform by individuals under the age of 18. Our platform is not designed for minors and we do not knowingly collect any personal information from them.
If we discover that personal information from a minor has been collected without our knowledge, the data will be immediately deleted and the account will be closed. Parents or guardians who find that their child has registered on fortune111 without permission are urged to contact us immediately.
Warning: If you suspect that someone under the age of 18 is using the fortune111 platform, please contact our support team immediately at [email protected]. We will respond promptly.
Fortune111 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or service improvements. Any material amendments will be clearly displayed on our website.
Your continued use of the fortune111 platform after any amendments are published constitutes your acceptance of the updated policy. For improvements, enquiries, or privacy-related complaints, please contact us through the following channels:
If you are not satisfied with how we handle your privacy complaint, you have the right to refer the matter to the relevant regulatory authority in your country.
Behind every clause in our Privacy Policy lies a genuine commitment to upholding the trust of Malaysian players in concrete, measurable ways.
256-bit SSL technology protects every byte of data moving between your device and fortune111's servers. Your information never travels without protection.
Your personal data is not a commodity at fortune111. We do not sell, rent or allow third parties to use your data for marketing purposes.
You have full rights to access, correct, transfer, or request the deletion of your data. Your request will be processed within 14 working days.
Fortune111's systems and privacy policy are regularly audited by independent cybersecurity experts to ensure ongoing compliance with the latest standards.
Your data is stored in high-standard data centres with strict physical and digital access controls, 24/7 monitoring, and automated backup systems.
The dedicated fortune111 privacy team is ready to address any questions, complaints, or requests relating to your personal data — promptly, courteously, and professionally.
Fortune111 builds a platform you can trust – not only for the best gaming experience, but also for the security of your personal information. Register your account today and enjoy peace of mind playing on a platform that puts your privacy first.
For players aged 18 and above only. Responsible Gaming | Terms & Conditions